waist 30 too small, How do I exchange for size 32. there was no invoice or order number in package received. I can not find order number
Hi Eugene,
Thanks for reaching out! We’ll be happy to help with the size exchange. If you don’t have your order number, no problem — just email us at support@tailoredathlete.com with your full name and the email address used to place the order, and we’ll locate it for you. Once we find the order, we’ll guide you through the exchange process and make sure you get the right size.
Looking forward to helping you get sorted!
Best regards,
Jelena
Store Assistant
reeived size 30 but need to exchange to size 32. how do I do this
Hi Eugene,
Thanks for your message! No problem at all — we’d be happy to assist with the exchange. Please head to our returns portal here and follow the steps to request an exchange for a size 32. If you run into any issues, feel free to reply to this message and we’ll help you sort it out quickly.
Best regards,
Jelena
Store Assistant
Good quality well worth the money
Hi Paul,
Thanks for your kind words! We’re glad to hear you found the added protection worthwhile — peace of mind during shipping is always a good investment. We appreciate your support!
Best regards,
Jelena
Store Assistant
5’ 10” 160lbs and the medium fits great.
Hi Steve,
Thanks so much for the great review! We’re happy to hear the medium fits you well and that you’re pleased with both the quality and fit. We appreciate your support and hope to see you back again soon!
Best regards,
Jelena
Store Assistant
Great fit and material.
Hi Shahin,
Thanks so much for your review! We’re thrilled to hear the fit and material met your expectations — the Cuban Collar is a summer favorite for a reason. We appreciate your support and hope to see you back again soon.
Best regards,
Jelena
Store Assistant
I wear a size 31 waist in ALL my pants. Occasionally when 31 is not an option, I go to 32, which I did with these shorts. They were way too tight. I exchanged for a 34 which fit perfectly. So much so, that I purchased 3 more pairs.
Hi Rick,
Thanks for your honest feedback and for sticking with us! We’re pleased to hear the size 34 was a great fit and that you went on to grab more pairs — that means a lot. We’re always working on improving clarity around sizing, and your input helps. Enjoy your new shorts!
Best regards,
Jelena
Store Assistant
Excellent product is everything that was mentioned
Hi Billy,
Thanks so much for the great feedback! We’re thrilled to hear that the 5-Pack lived up to expectations. Enjoy your new fits and thanks again for choosing TAILORED ATHLETE.
Best regards,
Jelena
Store Assistant
This time I got myself the standard length shorts in navy and stone. Had some shorter chino shorts already. These regular ones are great as well and fit nicely overall. Considering additional colors…
Hi Jan,
Thanks for your feedback and continued support! We're so glad to hear the standard length chino shorts worked out well for you and that you're happy with the fit. Great choice with the navy and stone – both are super versatile options.
Let us know if you decide to go for more colours — we'd love to help if you need any sizing advice or recommendations!
Best regards,
Jelena
Store Assistant
This is a lovely polo. Does not have the stretch as others but cut and feel is perfect. Feels so soft. Let’s see how it comes out after first hand wash…!
Hi Phil,
Thank you for the kind review! We're pleased to hear you're enjoying the Merino Open Collar Polo — it's definitely a refined option with that soft feel. While it doesn’t have as much stretch, the cut is designed to maintain comfort throughout the day.
Let us know how it holds up after washing — we always welcome follow-up feedback!
Best regards,
Jelena
Store Assistant
Shipping was fine
Hi Matt,
Thank you for taking the time to share your experience.
Best regards,
Jelena
Store Assistant
My son didn't like the tight, tailored fit. It is a gorgeous shirt!
Hi Holly,
Thank you for taking the time to share your feedback. We're really glad to hear you found the shirt beautiful, even though the tailored fit wasn’t quite right for your son.
Our Athletic Fit is designed with a more sculpted silhouette, which can feel more fitted than standard styles. If he prefers a looser fit, we’d be happy to recommend alternatives that might suit him better.
Please don’t hesitate to reach out to us at support@tailoredathlete.com if we can help with an exchange or any suggestions.
Best regards,
Jelena
Store Assistant
Great shirt fits perfect
Hi Christopher,
Thank you for your kind words! We're so glad to hear the shirt fits perfectly—it's great to know it hit the mark. We hope you continue to enjoy wearing it and look forward to helping you again soon.
Best regards,
Jelena
Store Assistant
Fits great
Hi Flint,
Thanks so much for your feedback! We're glad to hear everything fits just right—it’s great to know the Arctic 5-Pack worked well for you. We hope you continue to enjoy the comfort and style.
Best regards,
Jelena
Store Assistant
Fits great
Hi Flint,
Thanks so much for your feedback! We're glad to hear everything fits just right—it’s great to know the Arctic 5-Pack worked well for you. We hope you continue to enjoy the comfort and style.
Best regards,
Jelena
Store Assistant
Superb fit
Hi Roy,
Thanks for your feedback! We’re thrilled the fit hit the mark—precisely what we aim for in every piece.
Best regards,
Jelena
Store Assistant
Loved the fit
Hi Roy,
Delighted to hear everything arrived safely and the fit was just right. We appreciate you taking the time to let us know!
Best regards,
Jelena
Store Assistant
nice to wear
Hi Philip,
Thanks for sharing your thoughts. We’re glad you find them comfortable—just how we intended!
Best regards,
Jelena
Store Assistant
First time buying tailored athlete and I’m impressed. Once you have size sorted you can’t go wrong. Really nice quality and looks great.
Hi Martin,
Thanks for giving us a try! We’re really pleased to hear the fit and quality lived up to expectations. Once the sizing's sorted, it’s smooth sailing from there.
Best regards,
Jelena
Store Assistant
Excellent T-Shirts, great quality and excellent fit. Delivery superb and have used twice before and will use again.
Hi Neil,
We really appreciate your continued support. It's fantastic to hear that both the fit and quality have kept you coming back—thank you for trusting us!
Best regards,
Jelena
Store Assistant
Had an issue with one of the tee shirts and the matter was resolved in a timely manner. Their customer service is just as good as their products. Great fit as well as great comfort.
Hi Ira,
Thanks so much for your kind words! We’re really pleased to hear that our Customer Service team could assist you quickly and that you’re enjoying both the fit and comfort of the tees. Your feedback means a lot to us!
Best regards,
Jelena
Store Assistant
Got loads of compliments on performance business shirt.
Hi James,
That’s great to hear — thanks so much for letting us know! We’re glad the Performance Business Shirt is getting the recognition it deserves. It’s always a win when style and compliments go hand in hand!
Best regards,
Jelena
Store Assistant
Great fitting
Hi Philip,
Thanks again for your feedback! We’re thrilled to hear the Retro Polo fits you well — a great choice for standout style and comfort.
Best regards,
Jelena
Store Assistant
Great fitting
Hi Philip,
Thank you for your review! We’re glad to hear the fit works perfectly for you — enjoy the wear!
Best regards,
Jelena
Store Assistant
Great fitting
Hi Philip,
Thanks for sharing your feedback! Delighted the fit met your expectations — we appreciate your support.
Best regards,
Jelena
Store Assistant
Very nice, great fit
Hi Marcel,
Great to hear you’re enjoying the fit! Thanks for taking the time to leave your feedback — much appreciated.
Best regards,
Jelena
Store Assistant